MyRoshi is operated by Saravanakumar D, an individual sole proprietor, based in India. Contact: admin@myroshi.com.
You can erase your practice data without closing your account. There are three ways, from the smallest to the largest. All of them are immediate and none can be undone.
Open any past dokusan or teisho, tap the actions on it and choose delete. That talk — its audio, its text, its subtitle cues — is erased from our servers straight away.
Menu → Notes & books, then remove on the item. The upload and everything derived from it go with it.
Menu → Encryption key → start fresh with a new key. You will be asked to type a confirmation phrase, because this one is not recoverable.
It erases your entire encrypted store on our servers:
Your device then mints a brand-new encryption key and your practice begins on empty ground. Your account, email and subscription are untouched, and your usage allowance resets.
If you told the app that you practise with a living teacher, those three names sit with your account rather than inside the encrypted store, so that the master can defer to them while composing. Menu → Your teacher to change any of them, or remove these names to erase all three at once.
There is no waiting period on either. These are usually somebody else’s name — a teacher who never signed up for anything — so correcting or removing them is available the moment you want it. Clearing all three removes the declaration entirely, and the talks go back to speaking as themselves.
Email admin@myroshi.com from the address you signed up with, saying what you want erased. We will act within 30 days, and in practice within a few working days. We may ask you to confirm from the same address first, since the erasure is irreversible.
Your practice is sealed under a key we never store, so the material described above is removed without our ever having been able to read it. The Privacy Policy sets out what is held, for how long, and on what legal basis.