Refund & Cancellation Policy

MyRoshi is a digital subscription. Payments are handled by our reseller and Merchant of Record, Paddle.com ("Paddle"), which processes billing and refunds on our behalf.

7-day free trial

Every plan starts with a 7-day free trial. Plans are $150/month or $1,440/year (a 20% saving). If you cancel before the trial ends, you are not charged.

Cancelling your subscription

• You can cancel at any time from Settings → Subscription in the app, or by emailing myroshi.app@gmail.com.
• Cancel during the trial and you will not be charged.
• Cancel after the trial and your subscription stops renewing; you keep access until the end of the period you have already paid for.

Refunds

• The free trial lets you try MyRoshi fully before any charge.
• If you were charged after the trial and are not satisfied, contact us within 7 days of that charge and we will refund it.
• Otherwise, subscription payments are non-refundable except where a refund is required by applicable consumer law in your country.
• Refunds are issued to your original payment method by Paddle, usually within 5–10 business days of approval.

How to request a refund

Email myroshi.app@gmail.com with the email address you used and the approximate date of the charge, or use the receipt Paddle sent you (it links to Paddle's buyer support, which can also process refunds directly).

Billing problems and chargebacks

If you see an unexpected charge, please contact us first — most issues are resolved quickly. Because Paddle is the Merchant of Record, its name may appear on your card or bank statement.

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